From strings to Things

How Machine learning are transforming online search.

Intelligent Suggestions.

Let’s face it, whether you are a new user or a seasoned professional, when it comes to online search it is sometimes difficult to articulate your query in a refined and effective manner. This is where the AI powered intelligent suggestion comes in, for them strings are not just a collection of keywords, the AI understands context or the sequence of words the search should be such that the underlying search engine provides meaningful results. Of course, nothing operates in a vacuum, seasoned professionals from product documentation, Contact Center management and Operations are working in tandem with Data Scientist to bring this ground-breaking technology to CWAVE clients. For those wanting some visual delights here are some screen shots from the internal version being beta tested.

#NLU #NLU